Description

With the CRM solutions of ADITO you organize all business processes of your company on a central platform. We adapt the software to your needs and develop it further together with you. With ADITO4 mobile you are always well informed even on the road.

About us

... in the industry, with 500+ successful project deliveries.The services include Dynamics 365 Business Central implementation, migration, consultation, NAV to Business Central upgrade and audit of your business ERP and CRM. Dynamics Square leverages market-leading technologies, consultants, processes, and proven methodologies to drive digital transformation in businesses.

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Description

SIHOT is a hotel management software solution made by GUBSE AG in Germany. When the system first appeared in 1986 on a UNIX platform, the IT, business and hotel specialists at GUBSE had been aiming at an integrated, innovative, user-friendly software solution that could be used to process all operations related to the hospitality industry ranging from youth hostels to 5-star hotels. Based on this intention, the SIHOT software solution quickly established itself as a powerful information and management system ideal for hotel use. SIHOT was one of the first Windows-based products on the market, and has been systematically expanded to create an entire hotel systems product suite.
The Board of Directors consists of Dipl.-Inf. Norbert Wernet, Dipl.-Inf. Jörg P. Berger and Dipl.-Inf. Jochen Conrad. GUBSE currently employs a team of more than 130 employees. Made up of IT-Specialists, qualified IT-Business Managers and experienced Hoteliers, they have created a leading, state-of-the-art Information and Management System to suit the particular needs of the hospitality industry. Today more than 3.000 hotels rely on SIHOT worldwide.
Our experience serves as the basis for the further development which keeps us one step ahead. Our flexibility enables us to provide user-optimized operational and organizational advice, whilst our know-how reduces training periods and simplifies maintenance.

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CRM | Project Management

CRM | Planning

CRM | Concepts

CRM | Project Management

CRM | Project Management | Quality Management

CRM | Project Management | Quality Management

CRM | Controlling

Customer Relationship Management, in English: Customer relationship management or customer care generally refers to the orientation of the entire company towards the requirements and customer satisfaction. CRM software is used to support this concept with an IT concept. CRM software supports customer care and loyalty in all areas of the company. For this purpose, a large amount of customer data is stored in a central database and, if necessary, linked to information on markets and potentials. In addition to the customer master data and their billing histories, the data also includes information about their educational background, geographical characteristics, hobbies or results of previous customer surveys, for example. The system bundles this information and makes it available to the individual departments in a targeted manner. This enables customer service, for example, to respond to the individual wishes and requirements of customers. Since all data is stored centrally, customers do not have to repeat their previous data if, for example, they call the hotline instead of a regional representative. Modern concepts such as One-Face-to-the-Customer are only made possible by CRM software.

Customer Care
Customer Relationship Management

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